Privacy Policy

RecVard is a community-run private game server for the 2025 Rec Room client, available on PC and Meta Quest. This policy explains what information we collect when you use the RecVard game server, the RecVard Quest app, and this website (recvard.net), how we use it, who we share it with, and the choices you have. RecVard is not affiliated with Rec Room Inc. or Meta.

Who is responsible for your data

RecVard is operated by an individual developer based in Canada, who is the controller of the personal information described here. You can reach us through our Discord server (see "Contact us" below).

Information we collect

Account information. Your username, display name, password (stored only as a one-way hash, never in plain text), profile picture, and, if you provide them, an email address and birthday.

Platform information. When you sign in through a platform, we receive an identifier for your account on that platform:

• Meta Quest: your Meta Horizon user ID, which Meta provides to our app with your permission. We use it only to recognise you and log you into your RecVard account.
• Steam (PC): your SteamID.

Gameplay and content. Rooms you create or save, photos you take and share, text chat and room comments, friends and social connections, invites, progression, in-game currency and items, and reports you send or receive.

Technical information. Your IP address when you sign up and log in, game client version, platform, and server logs of requests made to our services.

Voice and real-time data. During multiplayer sessions, your voice and your avatar's position and movement (including headset and hand position) are relayed to other players in the same room. We do not record or store voice audio.

Discord (optional). If you choose to link your Discord account through our bot, we store your Discord user ID alongside your RecVard account.

How we use your information

• To create your account and log you in, including recognising you on Meta Quest or Steam.
• To run the game: matchmaking, rooms, friends, chat, photos, and multiplayer.
• To keep the community safe: handling reports, moderation, and preventing ban evasion and abuse.
• To operate, secure, back up, and fix our services.

We do not sell your information, and we do not use it for advertising.

Who we share it with

Other players can see your public profile (username, display name, profile picture), your public rooms and photos, and what you say or do in shared rooms. We also use these service providers to run RecVard:

• Cloudflare, Inc. (United States, with data centres worldwide): secure network proxy and tunnel that carries traffic between your game or browser and our servers.
• Exit Games GmbH, Photon (servers in the United States): real-time multiplayer and voice networking.
• Discord Inc. (United States): our community server and bot, if you choose to link your account.

Our game server itself is operated in Canada. We may also disclose information if required by law, and only after reviewing that the request is legally valid and sharing the minimum necessary.

How long we keep it

We keep your account information for as long as your account exists. Server logs and backups are kept for a limited time for security and recovery and are then deleted or overwritten. When your account is deleted, we remove your personal information, except where we must keep limited records to prevent ban evasion or abuse.

Your choices and rights

Deleting your account and data. Any user, anywhere in the world, can delete their account and its data themselves at any time: sign in at recvard.net/Settings, open Security, and choose "Delete account". You confirm with your username and password and the deletion happens immediately. It removes your username and display name, password hash, linked platform and Discord identifiers, profile and bio, avatar and outfits, inventory and currency, friends, messages, photos, and progress. Rooms, inventions and clubs you created remain, shown under "Deleted Account", and limited moderation records are kept as described above.

If you can't sign in, or you want to access or correct your information, contact us as described below. We will confirm that the account belongs to you before acting on the request and will respond within 30 days.

If you signed in with Meta Quest, you can also remove RecVard's access to your Meta account at any time in your Meta account settings.

Children

RecVard is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has created an account, contact us and we will delete it.

Security

We use HTTPS for all connections, store passwords only as hashes, and limit access to our servers. No service can be completely secure, but we take reasonable steps to protect your information.

Changes to this policy

We may update this policy from time to time. We will change the "Last updated" date above and, for significant changes, announce them in our Discord server.

Contact us

For privacy questions or to request access to, or deletion of, your data, message a RecVard staff member in our Discord server.